The Ultimate Backup Solution.For Xero & QuickBooks

Intuit and Xero run world-class infrastructure — redundant servers, encrypted transit, 99.9% uptime SLAs. But their Terms of Service draw a hard line: they protect the platform, not your data. If a sync error overwrites your chart of accounts, if a disgruntled employee bulk-deletes invoices, or if a phishing attack compromises your login — the recovery is on you.

Intuit’s ToS

“Aggregate liability capped at the greater of 12 months of fees or $100.”

Xero’s ToS

“You are responsible for maintaining copies of your data. Xero has no obligation to restore deleted data.”

QuickBooks Online has no recycle bin. Xero has no point-in-time rollback. When a record is gone, the audit log timestamps the loss — but it doesn’t recover it. And deletion isn’t always a finger slip. It’s a Shopify sync that misfires at 2 AM. A contractor with too much access. A cancelled subscription that triggers a data purge.

Many firms think they’re protected because they export CSVs once a month. But a CSV dump strips relational links, drops attachments, loses tax mappings, and cannot be re-imported into a working organisation without weeks of manual reconstruction. A real backup isn’t a file sitting in a folder. It’s a guarantee that your entire ledger can be rebuilt into a live, functional system.