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Restore for Xero

The only Xero backup and restore that really restores.

Most other tools hand you a folder of CSV files and say good luck. For Xero data recovery, we rebuild your Xero org for you: chart of accounts, contacts, transactions, and attachments. The result is checked and signed off before cutover.

The process

From restore request to a working org, we usually finish in 1 to 3 hours.

Five steps. Our team handles four. You do the last one.

1

You raise a restore request

Click Restore in your dashboard, pick the snapshot date, and tell us what you need: a full org, specific entities, or a point-in-time slice. If you have a Restore coupon, it applies at once.

2

We set up a new Xero org

We use Xero's normal create-org flow. The new org is yours, billed to you, and owned by you. We are only a temporary guest with restore-only access.

3

We rebuild the data

We restore chart of accounts, tax rates, currencies, contacts, branding, and opening balances. Then we bring back the transaction history: invoices, bills, credit notes, payments, bank transactions, and journals. Attachments are re-uploaded and re-linked to the right records.

4

We check it against the backup

Trial Balance, Balance Sheet, and P&L are matched to the source snapshot. Any record we cannot map is logged, explained, and reviewed with you before sign-off. This gives you a clear audit trail.

5

You cut over

You sign off, move your team to the new org, and the old org stays unchanged. Your old data stays as it was, which helps with audit, forensics, or going further back.

WOW vs DIY

What 'restore' usually means with other tools.

Most other tools say

"Here is a ZIP. Good luck."

· CSV dumps that do not match Xero's import format

· You build the new org by hand

· Attachments come separately, so links break

· You map each tax rate, currency, and account by hand

· No match against the source snapshot

· No SLA, no validation, no audit trail

WOW Restore says

"We rebuild it. You sign off."

A new Xero org is created through official Xero APIs

Our team does the import from start to finish

Attachments are re-linked to the right transactions

Tax rates, currencies, and accounts are mapped automatically

Trial Balance is matched to the snapshot to the cent

Audited, time-stamped, and ready for your regulator

Free with every signup

Your first Restore is on us.

Every new account gets a Restore coupon worth USD $149.95. If your first incident happens during the trial, we do the rebuild and you pay nothing.

Claim your coupon
FAQ

Frequently Asked Questions

Frequently Asked Questions about Xero data recovery.

Unlike tools that hand you a ZIP of CSV files and leave you to rebuild by hand, WOW creates a brand-new Xero org through official Xero APIs and rebuilds it end to end for you. The team handles the full import, auto-maps tax rates, currencies, and accounts, re-uploads and re-links attachments, and matches the Trial Balance to the snapshot to the cent. The result is audited, time-stamped, and ready for your regulator—no broken links, no manual mapping, and no guesswork.
WOW restores your setup first, then your history. Setup includes chart of accounts, tax rates, currencies, tracking categories, branding themes, and opening balances. Then come transactions—invoices, bills, credit notes, payments, bank transactions, and journals. All attachments are included: they are re-uploaded and re-linked to the right records. When restoring Xero organisations, you can request a full org restore, specific entities, or a point-in-time slice.
WOW checks the restore by matching the Trial Balance, Balance Sheet, and P&L to the source snapshot. Any unmappable records are logged, explained, and reviewed with you before sign-off, which gives you a clear audit trail.
Most organizations finish in a few hours, with a typical end-to-end window of 1 to 3 hours from request to a working org. Very large orgs can take a day or two. There is no fixed SLA because speed is set by Xero's API limit of 5,000 transactions per day.
No. WOW creates a new Xero org that you own and pay for; your original org stays untouched. You start by raising a restore request in the WOW dashboard and, as an org owner or admin, approve WOW's temporary restore-only access. WOW handles the rebuild and check, then you review and cut over when ready.
One click starts a restore from the WOW dashboard; Xero requires a few extra clicks to set up the new organisation. There is no fixed SLA: Xero restore speed is governed by Xero's API limit of 5,000 transactions per day, so most organisations complete within hours and very large ones can take a day or two.
Yes. We restore your chart of accounts, tax rates, currencies, tracking categories, and branding themes before importing any transactional data. This ensures every transaction lands in the right account with the correct tax treatment — not just raw rows that need manual mapping.
Attachments are included in every WOW backup. During a restore, we re-upload each attachment and re-link it to the correct transaction in the new organisation. You will not end up with a folder of orphaned files.
You need to be an organisation owner or administrator to authorize our temporary access to the new org. The restore request itself can be raised by any team member with access to the WOW dashboard. We will confirm authorization with the org owner before starting.
Every new WOW account includes a Restore coupon valued at USD $149.95. If you need to restore during your free trial period — for any reason — start a restore from the dashboard and the coupon applies automatically. No additional charge.

Still have questions?

Our team replies within a few hours during business days.

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