How to get the most out of WOW Backup and Restore

Watch our full walkthrough on how to get the most out of WOW Backup and Restore — covering sign up, connecting Xero, running backups, and restoring organisations.

There are two ways to create your WOW Backup and Restore account.

Option 1 — Email & Password

1. 1Type your email address into the Email box
2. 2Enter a password of your choice in the Password box
3. 3Press the Sign Up button
4. 4Scan the QR code with an authenticator app (e.g. Google Authenticator) and enter the passcode — WOW requires two-step authentication for security
5. 5Check your inbox and click the verification link to finalise your account

Option 2 — Sign in with Xero

1. 1Select Sign Up / Log In with Xero
2. 2Enter your Xero credentials and press Log In
3. 3Press Allow Access to proceed

1. 1Go to Xero Account in the dashboard
2. 2Press the green + Add New Account button (top right)
3. 3Enter your Xero account email address and press Add
4. 4Log in with your Xero credentials when prompted

1. 1Click the Select an Organisation dropdown
2. 2Select the organisation you would like to connect
3. 3Press Allow Access at the bottom of the page
4. 4Enter the Conversion Date when prompted
5. 5Press Save Changes

The Conversion Date is found inside your Xero organisation settings.

1. 1Open the organisation in Xero
2. 2Select Accounting → Advanced
3. 3Select Conversion Balance under the Advanced Settings column
4. 4Press the Conversion Date button near the top of the window
5. 5Note this date and enter it into the Conversion Date box when connecting the organisation in WOW

Manual backup:

1. 1Locate the Active Organisation on the Xero Accounts page
2. 2Press the Backup button (cloud with downward arrow icon)

Control how far back your backups are retained — from 3 to 30 days (default: 7 days).

1. 1Locate the Active Organisation you would like to adjust
2. 2Press the Backup Duration button
3. 3Select the date in the Backup from box
4. 4Enter the duration in the Validity Period box (3–30 days)
5. 5Press Save

1. 1Create a new blank Organisation in Xero
2. 2Connect that new, blank Organisation to WOW Backup and Restore
3. 3Locate the original Organisation you want to restore from
4. 4Press the Restore button (cloud with upward arrow)
5. 5Select the Backup Date you want to restore from
6. 6Select All in the Module box
7. 7Select the new target organisation in the Sync Data To box
8. 8Press Restore Xero Data
9. 9Review the confirmation summary and press Start

1. 1Locate the Active Organisation on the Xero Accounts page
2. 2Press Disconnect from Xero under the Action column
3. 3Verify the disconnection in Xero by checking Connected Apps in Settings

1. 1Locate the Inactive Organisation on the Xero Accounts page
2. 2Press Connect to Xero under the Action column
3. 3Complete the Xero login process if prompted
4. 4Select the organisation you would like to reconnect
5. 5Press Allow Access

1. 1Locate the Organisation on the Xero Accounts page
2. 2Press the blue Delete button (trash can icon)

1. 1Locate the Organisation on the Xero Accounts page (Active or Inactive)
2. 2Press View to see all completed backups
3. 3Select the backup file with the date you want
4. 4Press the blue Download button above the Module label

1. 1Locate the Organisation on the Xero Accounts page
2. 2Press the blue Clear Data button (square icon with line)
3. 3Press OK to confirm

WOW Backup and Restore uses Xero's official API. The following data types are not currently supported by the Xero API and therefore cannot be backed up or restored: